Shipping Policy
AUSTRALIA ORDER
+ ORDERS FROM AUD $200: FREE SHIPPING
+ ORDERS UNDER AUD $200: a shipping fee of $11.99 will be applied at checkout for EXPRESS SHIPPING.
OVERSEA ORDER
+ SEND BY AUSTRALIA POST OFFICE: AUD$35/ORDER (15 - 30 business days)
+ SEND BY DHL EXPRESS: AUD$200/ORDER (7 - 12 business days)
EXPRESS SHIPPING
Australian orders
+ Orders before 2 pm will be sent out the same day. Orders after 2 pm will be sent on the next day.
+ Customers will receive the goods in 1-3 business days.We post Australian orders using the Australia Post Express Shipping service. Orders shipped using Australia Post Express will generally be delivered to all Australian capital cities within 1-3 business days. Please allow an additional 1-2 business days for delivery to rural areas. (Exclude Lash Bed Collection)
Once your order has been dispatched, you can track your order using the tracking number supplied in your shipment notification email here: https://auspost.com.au/
LILY BEAUTY LASH SUPPLIER is not held responsible for delivery delays, and questions regarding this should be directed towards the shipping provider.
International orders
+ Orders will be sent on the next day.
+ Customers will receive the goods in 7 - 30 business days.
We use AUS POST service to transport your orders. Please allow an additional 1-2 business days for delivery if the weather turns bad! Please contact us to arrange the pickup if you have any trouble with the order process!
Once your order has been dispatched, you can track your order using the tracking number supplied in your shipment notification email here:
https://auspost.com.au/
https://www.dhl.com/au-en/home/tracking.html
LILY BEAUTY LASH SUPPLIER is not held responsible for delivery delays, and questions regarding this should be directed towards the shipping provider.